If you believe you are suffering from hearing loss, help is available in Pocatello at Centrum Hearing & Audiology. If any of the following statements apply to you, it’s important to get your hearing checked by one of our staff.

  • When meeting someone for the first time, you are unable to hear them clearly.
  • You listen to the television or radio at a volume level which is uncomfortably loud for others in the room.
  • You frequently ask people you are speaking with to repeat themselves because it sounds as if they are mumbling or their speech is muffled.
  • You have frequent ringing in your ears that doesn’t go away.
  • You find it difficult to hear conversations in noisy places – such as restaurants, airports or parties.
  • You are unable to hear important sounds that occur during your day, including the alarm clock, cell phone notifications or the timer bell on the oven.
  • You have trouble hearing phone conversations, particularly cell phone conversations or phone calls with a great deal of background noise.
  • You feel as if your inability to hear is impairing your social life.
  • You find yourself trying to read lips.

If you are experiencing any of these warning signs, call or text Centrum Hearing & Audiology at 208-915-8574 and make an appointment for a hearing test in Pocatello.

What Does a Hearing Test Detect?

A hearing test can detect issues as simple as an earwax obstruction, or as serious as permanent hearing loss. During your hearing test at Centrum Hearing & Audiology in Pocatello, we will measure the threshold at which you are able to hear specific sounds by having you listen to a series of tones at different volumes. The hearing test will also measure how well you hear and understand speech. This may include testing to determine how well you hear speech when there is considerable background noise.

After the test is completed, your hearing aid professional will create an audiogram that shows your hearing sensitivity. Using frequencies measured in Hertz (Hz), and loudness measured in decibels, the audiogram measures the lowest volume levels at which you can hear certain sounds. The louder it takes for a sound to be heard, the greater the level of hearing loss.

We will review your hearing test results with you and determine your degree of hearing loss. Afterward, you can discuss potential treatment options and which hearing aids will work best for your situation.

How to Read Your Hearing Test Results

The normal range of hearing for a healthy adult is considered between 20 and 20,000 Hz. Most sounds we hear are between 250 and 6,000 Hz. A healthy adult should be able to hear sounds between 1 and 20 decibels at any frequency. Hearing loss of 25 decibels or less is considered typical hearing loss for an adult, and a hearing aid probably isn’t required.

Mild

Adults with hearing loss in the 26 to 40-decibel range are said to have mild hearing loss. Symptoms include difficulty understanding quiet conversations or difficulty hearing speech from across the room.

Moderate

Hearing loss in the 41 to 55-decibel range is defined as moderate hearing loss. Those with moderate hearing loss have difficulty hearing conversations at normal volume levels, and listening in noisy environments is extremely difficult.

Moderately Severe

If you have hearing loss in the 56 to 70-decibel range, it is considered moderately severe hearing loss. Symptoms include difficulty hearing quiet conversations or ringing telephones.

Severe

Severe hearing loss is defined as hearing loss that falls between 71 and 90 decibels. With severe hearing loss, you can only hear people who are standing next to you and speaking very loudly.

Profound

Hearing loss measured at 91 decibels and higher is considered profound hearing loss. These individuals are unable to hear loud speech or the everyday sounds around them.

If you suffer from any form of hearing loss, call or text Centrum Hearing & Audiology at 208-915-8574 to set up an appointment and discuss treatment options.

What to Expect During Your Hearing Test at Centrum

Many people put off a hearing test because they don’t know what it involves. The process is painless, takes about 45–60 minutes, and begins with a simple conversation — not a test. Here’s what happens:

Step 1

Medical and Lifestyle History Before any testing begins, we’ll talk through where you’re experiencing hearing difficulty, your history of noise exposure (work, music, firearms), any medications you’re taking, and relevant family history. This helps us choose the right combination of tests for you.

Step 2

Otoscopy We’ll use a small lighted instrument to examine your outer ear, ear canal, and eardrum. This rules out earwax buildup, infection, or structural issues before we test your hearing sensitivity.

Step 3

Pure-Tone Audiometry Wearing headphones in a quiet booth, you’ll respond to tones played at different pitches and volumes — typically by pressing a button when you hear a sound. This maps the quietest tones you can detect across the full frequency range.

Step 4

Bone Conduction Testing A small device placed behind your ear sends vibrations directly to your inner ear, bypassing the ear canal. This tells us whether hearing loss is originating in the outer or middle ear (conductive) or deeper in the inner ear and auditory nerve (sensorineural) — a critical distinction that guides treatment.

Step 5

Speech Testing You’ll listen to words and phrases at varying volumes and repeat what you hear. This goes beyond tone detection to reveal how clearly you can understand everyday conversation — including in background noise.

Step 6

Tympanometry A quick, pressure-based test that checks how well your middle ear is functioning. It can detect fluid, eardrum perforations, or other middle ear issues that affect hearing.

Step 7

Results Review We’ll review your audiogram together in plain language — what it shows, what it means for your daily life, and what options are available. You’ll leave with a clear picture and a plan, not just a printout.

Insurance & Payment for Hearing Tests in Pocatello

Wondering whether your insurance covers a hearing test? Here’s what you need to know before your visit.

Does insurance cover hearing evaluations?

Many insurance plans — including Medicare — cover diagnostic hearing evaluations when ordered by or referred from a physician. Routine screenings may have different coverage rules. We recommend calling the member services number on the back of your insurance card before your appointment to confirm your benefits. Our team is also happy to help you verify coverage when you call to schedule.

What insurances do you accept?

Centrum Hearing & Audiology works with most major insurance providers. Please call us at 208-915-8574 to confirm that we accept your specific plan before your visit.

What if I don’t have insurance or my plan doesn’t cover the evaluation?

We believe access to hearing healthcare shouldn’t depend on insurance coverage. If you’re uninsured or your plan doesn’t cover the cost, we’ll discuss straightforward out-of-pocket pricing with you over the phone — no surprises.

Financing options Hearing aids and treatment plans can be a significant investment. We offer financing options to help make treatment accessible. Ask us about available plans when you call or come in for your evaluation.

What forms of payment do you accept? We accept major credit cards, cash, and checks.